Finance for Students/Alumni

Student Accounts Frequently Asked Questions

Student Information

Log onto Banner Web,

To view your account

  • Click Student link
  • Click Student Account link
  • Click Make Payment/View Invoice link

You will be directed to TouchNet, our secure payment gateway provider, to view your balance, see your bill or make a payment

We accept ACH electronic checks or credit/debit card payments via TouchNet, our secure payment gateway provider.  Credit/debit cards accepted include: VISA, MasterCard, American Express, and Discover.

A non-refundable PayPath Payment convenience fee of 2.75% (minimum of $3 per transaction) will be applied when paying using a credit/debit card.  The University will not receive any of these convenience fees, nor will such fees appear on your student account within Banner.

The best way to avoid the convenience fee is paying with electronic check via Touchnet, our secure payment gateway provider.

Credit/debit card processing is expensive for merchants.  Instead of paying processing fees, the University opts to invest these dollars in our educational programs.

Thomas Jefferson University
Student Accounts Office
1101 Market Street, 29th Floor
Philadelphia PA 19107.

We accept checks, money orders or cash during the weekday business hours of 9 am to 4 pm at Thomas Jefferson University, Student Accounts Office, 1101 Market Street, 29th Floor, Philadelphia PA 19107.  

Student Accounts is located at Thomas Jefferson University, Student Accounts Office, 1101 Market Street, 29th Floor, Philadelphia PA 19107.

Our business hours are Monday through Friday from 9 am-4 pm.

To obtain EFT bank information, email [email protected] with your campus key, College and amount to be paid.

You can grant access to authorized users such as parents, guardians or an employer. Students and authorized users have their own separate login and password; also, students and authorized users are not able to view each other's bank account or credit card information.  Authorized users have the ability to view bills, make payments and receive email notifications when bills are available. You can specify as many authorized users as you wish.

Log onto Banner Web

To view your account:

  • Click Student link
  • Click Student Account link
  • Click Make Payment/View Invoice link

You will be directed to TouchNet, our secure payment gateway provider, to create or update your refund profile. 

When a refund is due, you will be notified on Tuesday of its pending status via your jefferson.edu email address and it will be deposited to your specified bank account on Wednesday.  Remember to update your Touchnet refund profile if you change banks or bank account information.

Jefferson partners with Conduent Business Services, LLC (formerly Xerox or ACS) to provide E-Sign Online, a streamlined, secure service that enables you to view, print and sign your educational promissory note(s) electronically.  You will receive an email to your jefferson.edu address from Conduent Business Services, LLC when a promissory note(s) is available for electronic signature using your FAFSA pin.

Visit https://tra.maximus.com/

Click on first time student

Enter:

  1. Last 5 digits of your social security number
  2. First name
  3. Last name
  4. Submit

If correct, you will then be asked for:

  1. Email address
  2. Verify email address
  3. Create user ID
  4. Submit

You will then receive following message:

You have successfully created your account.  You will be receiving an e-mail shortly with your temporary password and instructions on how to activate your account.

Please remember to keep track of your user ID and do not share it with others.

You are accountable for your balance.  However, email [email protected] to discuss your particular circumstance.

East Falls Faculty, Staff and Students are able to load additional funds to their ID Cards at any point throughout the school year!

These funds are loaded directly to your ID card. Money loaded to your card carries over semester to semester, year to year until your tenure with the university is over. Faculty and Staff with funds loaded to their ID cards receive a discount at dining locations on most food purchases.

For more information regarding Student Health Insurance, including waiving insurance is found on the Student Health Insurance website.

Logon to Banner Web.

Select “Personal Information”.

Select “JeffConnect Enrollment”.

Click the “Unenrolled” radio button.

Click Submit.

The screen will show confirmation of your opt-out status and the semester fee will be removed from your account.

Alumni Information

Mail payments to: Thomas Jefferson University, PO Box 718 Wexford, PA 15090

Visit Heartland ECSI and log in.  There you can create your EasyPath profile and select Make a Payment.

Call Heartland ECSI Customer Service at 1-888-549-3274.

Call Heartland ECSI Customer Service at 1-888-549-3274.

Call Heartland ECSI Customer Service at 1-888-549-3274.

Visit Heartland ECSI and log in, or call Heartland ECSI Customer Service at 1-888-549-3274.

Visit Heartland ECSI and log in, or call Heartland ECSI Customer Service at 1-888-549-3274.

You are accountable for your balance.  However, call Heartland ECSI Customer Service 1-888-549-3274 to discuss your particular circumstance.