This video lecture defines trauma and trauma-informed care, explains how to recognize signs and symptoms of trauma, and how trauma-informed care impacts the client experience. You will learn about topics such as zones of arousal, SAMHSA's six principles of trauma-informed care, and the impact of trauma on occupational performance. You will also learn how to implement trauma-informed responses to clients, including validation strategies. This lecture includes multiple thought-provoking questions and case examples for an interactive experience that connects trauma-informed care to effective coaching.